HELP · SUPPORT
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For account, privacy, safety, or technical questions, email us. Include the app version shown at the bottom of Settings when possible.
Contact
Account and data requests
You can export your data and permanently delete your account from StepFrame Settings. If you cannot access the app, email us from the address connected through Sign in with Apple when possible and describe the request.
Safety reports
For a post visible in Discover, use the in-app Report option so the content identifier is included automatically. For an urgent concern, email support@stepframe.app with a short description; do not resend harmful media unless requested.